After a long hiatus from this blog, and after too many changes at work to count, I thought it was time to finally make a new post. The biggest change at work between now and my last post was our change to a completely new menu. Our new menu is good in terms of tastes, recipes, detail...but in terms of our customers, or "guests" I should say, is less than satisfying. Let me explain:
"Thank you for calling Marathon, 10th and Walnut, this is Ellen, how can I help you?"
"Yeah, I need to order for delivery."
"Okay, do you know about our new menu?"
"Ugh- NO?~~ Bye!!~"
I feel like the squiggly dash marks indicate the attitude in the tone of voice. Anyway, that is just one of the many negative responses I've gotten over the phone to the new menu. Most of the responses have been negative, but a few have been positive. But mostly, people are just pissed. They want their old favorites. They want control. They want routine. They want salmon burger!!
Why are people so opposed to change? And why do they all take out their anger on someone who had nothing to do with it?
"Well why did you change it?"
"I don't know...I just work here."
The second thing that changed is that I am now a server (although I still do counter everyday- I only serve twice a week) and that is going quite well. It's the same amount of annoyances in different forms than counter, but it's worth it because it's more money.
Another change is Matt the van driver delivery guy. I am officially OVER him! Well, I still think he's cute, but I'm over my obsession and I'm over hoping that he'll somehow ask me out. I've moved on! In fact, I think he's kind of a loser! I can do way better.
But that's all I have to say for now. Hopefully next time I update won't be months from now!
